10-8 CAD Dispatch
In-house dispatch with real-time call tracking, unit status, and live map visibility across Orange County.
The Technology Behind Every Patrol Visit
Modern patrol isn't a vehicle and a clipboard. We operate with a real technology stack — body cameras, real-time situational awareness, time-stamped CAD dispatch reporting, digital contract management, and an integrated client portal. This is what proactive security actually looks like.
24/7staffed dispatch desk
safeT PTTevery transmission recorded & transcribed
10-8 Systemscomputer-aided dispatch
Axon Body 4docked and ready every shift
PPO #121577licensed California patrol operator
Time-stampedphotos and activity logs on every visit
Getac MDTsin-car reporting in every unit
SSA Portalfield actions visible within minutes
From call to report
One Call, Fully Documented
Follow a single call for service through every system we run — from the dispatch desk to the report in your client portal.
01 · 10-8 SYSTEMS CAD
A call comes in
Our dispatch desk is staffed around the clock. The call is logged in 10-8 Systems CAD with a call number, time, and incident type — and the caller starts receiving automated status texts as the call moves.
02 · SAFET PTT · RADIO NETWORK
Dispatch keys the radio
The assignment goes out over safeT PTT — the push-to-talk network we built and run ourselves. Dispatchers work the safeT Command console with live channels and a unit roster; every transmission is recorded and auto-transcribed, and an AI dispatcher can run plates or read back post orders on the air.
03 · GETAC MDT · IN-CAR CAD
The unit gets it in the car
The assignment lands on the rugged Getac terminal mounted in the patrol unit — call details, property notes, and post orders on screen. Unit status flips as the officer acknowledges and responds.
04 · AXON BODY 4
The camera rolls on scene
For enforcement actions, citations, tows, and incident response, officers activate their chest-mounted Axon Body 4 — high-definition video and audio, stored with chain-of-custody protocols.
05 · TIME-STAMPED REPORTING
Everything gets documented
Arrival and departure are recorded as they occur. Officers photograph findings in the field, so every log entry carries time-stamped photo evidence — not a recollection typed up later.
06 · SSA PORTAL
It shows up in your portal
Within minutes, the visit appears in the SSA Portal: the patrol night log with times and completed checklist tasks, the photos, and any incident report — reviewed before it publishes. Boards and managers see exactly what dispatch sees.
Mission control
Inside the Real-Time Information Center
Our dispatch center in Orange runs 24/7. This is the room your calls land in — and the room your reports come out of.
- Every call gets a number and a time stamp
- Automated status texts to callers and managers
- The same records feed your portal reports
Property camera wall
Camera feeds from client properties that dispatch can pull up the moment a call comes in — extra eyes for the officer heading to the scene.
Unit video review
Footage tied to a call number, reviewed at the desk. Body-camera video backs up incident reports and resolves disputes with evidence, not recollection.
Status text panels
The automated messages callers and managers receive — queued, unit dispatched, on scene, and cleared — each stamped with the call number and time.
24/7 dispatcher headset
A person answers, day or night. Dispatch logs the call in 10-8 Systems CAD, keys units over the safeT PTT radio network, and stays on it until the unit clears.
A dispatcher's working view — tap a marker to see what each screen does.
Our radio network
safeT PTT — Every Word on the Record
Voice runs on safeT PTT — the push-to-talk platform we built and operate ourselves. safeT Mobile handsets in the field, the safeT Command console at our 24/7 dispatch desk, and a transcript of every transmission.
safeT Command · Mission Control
Live channels, unit roster, radio map, paging, and the transmission log — one dispatcher screen. Real console screenshot, demo data.
21:47NET82%
ZONE 01
1 GREEN 1
✦ AI · AUTOIMBE
TRANSMITTING
TX
CH-CH+RPLYSCANEMER
RADIOS ONLINE · 3
safeT Mobile — the handset UI our officers carry. Simulated screen.
AI dispatch activity — as reviewed by our dispatch team
“Hey AI — run California plate 8ABC123” → answered on the air with year, make, model, and VIN. Every AI exchange is logged for human review.
Recorded & transcribed
Every transmission is captured and auto-transcribed into a searchable log — radio traffic becomes evidence, not memory.
AI dispatcher on the air
Officers key up and ask — plate lookups, gate codes from post orders, status logging. It answers on the radio in seconds, supervised by our 24/7 desk.
P25 vocoder channels
Channel and zone structure with public-safety-grade vocoders, plus bridge hardware that ties conventional radio and scanner feeds into the same network.
Paging & emergency alerts
Broadcast pages, unit-specific messages, and a dedicated emergency trigger that clears the channel and flags dispatch instantly.
Console and AI-log images are real safeT Command screenshots with demonstration data. safeT PTT supplements conventional radio — it does not replace licensed LMR systems.
By the numbers
Documented Means Measurable
The same 10-8 CAD records that generate your reports add up to a live picture of what we respond to — call categories, monthly trends, and the hours when things actually happen.
Explore call activity10-8 Systems stats · updated Jul 17, 2026, 4:01 AM
Calls responded to (all-time)
8,455+
0.0min
Avg response
Why Technology Matters in Modern Patrol
Twenty years ago, a private patrol operator could compete on uniformed presence alone. Today, that's table stakes. The differentiation — and the protection — comes from documentation.
When a tow gets disputed, did you have a photo?
When an incident gets escalated to police, do you have body camera footage?
When a board member asks “did the officer really come at 2:14 AM,” is there a time-stamped activity log to pull up?
For Sunset Safety clients, the answer is yes. Here's the stack that makes that possible.
Operational stack
Our Operational Stack
Licensed California PPO #121577. Verify our license
Body camera evidence for every officer
Every Sunset Safety officer is equipped with an Axon Body 4 body-worn camera — the same platform used by thousands of law enforcement agencies nationwide. Cameras capture high-definition video and audio of incidents, citations, tows, and any client-facing interactions.
Real-time situational awareness across our entire operation
Axon Fusus is the real-time crime center platform that connects our officers, vehicles, and dispatch into a single operational picture. Dispatchers can see active officer locations, route the nearest unit to a call for service, and coordinate response across multiple properties.
Computer-aided dispatch built for private patrol
Every patrol visit, call for service, and incident is logged through 10-8 Systems CAD — the dispatch platform we use to manage assignments, document patrol activity in the field, and generate the time-stamped reports that appear in client portals.
Contract management for clients and portfolios
Master Service Agreements, property addendums, post-order documents, and scope changes are all handled through Adobe Sign. No printing, no scanning, no faxing. Signing takes minutes, and the executed documents are stored securely for both parties.
Visitor safe-listing for properties that need it
For clients running structured permit programs, we integrate with Register2Park — a cloud-based platform that lets residents safe-list visitor vehicles via web form or QR code. Visitors register themselves; our enforcement officers see the safe list in real time during patrol.
Our own push-to-talk radio network — recorded, transcribed, AI-assisted
Voice traffic runs on safeT PTT, the encrypted push-to-talk platform we built and operate ourselves. Officers carry safeT Mobile handsets, dispatchers work the safeT Command console — live channels, unit roster, paging and emergency alerts on one screen. Every transmission is recorded and automatically transcribed, so radio traffic becomes a searchable log instead of a memory.
Our own operations platform — for clients, officers, and residents
Beyond the third-party tools, we built and operate the SSA Portal — the platform this whole operation runs on. Clients and HOA boards get a read-only command view: daily activity reports with patrol times and completed checklists, patrol-compliance grades per property, incident reports (reviewed by an administrator before they publish), citation and tow history searchable by plate, vehicle, or date — each with time-stamped photo evidence — plus permits, post orders, and invoices.
Technology-Driven Patrol
Documentation &Real-Time Visibility
Every tool in our stack exists so property managers can answer hard questions with evidence — not guesses.
safeT PTT Radio Network
Our own push-to-talk platform — every transmission recorded and transcribed, with an AI dispatcher that answers plate runs and post-order questions on the air.
SSA Portal
Property managers and boards see patrol night logs, compliance grades, citations, permits, and incident reports — residents and officers work from the same platform.
Real-Time Text Alerts
Callers and property managers receive automatic updates when a unit is dispatched, on scene, and cleared.
Axon Body Camera Documentation
Axon Body cameras on every shift — docked, charged, and ready for accountable field documentation.
Getac Mobile Data Terminal
Rugged in-vehicle tablets for unit log-on, mileage, and field reporting on every shift.
Automated text alerts
Real-time incident updates by text
Whether you text or call our 24/7 dispatch desk, 10-8 Systems sends live status messages — queued, unit dispatched, on scene, and closed — with your call number and a public-blotter link. Property managers can also get the SSA Portal’s own priority alerts the moment a call touches their property.
- Official Sunset Safety wording on every automated text
- Manager alerts flag priority and blocked plates automatically
- Call ID, date, time, and incident type on each update
- Dispatch line: (949) 299-2447
9:41 PM
Messages
Sunset Dispatch
24/7 · Text or call · (949) 299-2447
Today · Main Street HOA
iMessage
Example: resident texts dispatch about a loud party — then gets short status updates with emojis.
Field hardware
The Gear on Every Shift
Photographed on our own vehicles and vests — this is the equipment your property's documentation actually comes from.
Axon Body 4
Chest-mounted, HD video and audio. On for citations, tows, and incident response — footage stored with chain-of-custody protocols.
Evidence-grade videoChain of custody
Getac MDT + 10-8 CAD
Rugged in-car terminals running our dispatch platform — call details, unit log-on, and field reports without leaving the property.
In-car CADField reporting
safeT PTT radio network
Our own push-to-talk platform — safeT Mobile handsets in the field, safeT Command at the 24/7 desk. Every transmission recorded and transcribed, with county channels bridged in for awareness.
Recorded + transcribedAI dispatcher
Night-shift cockpit
Red night lighting keeps the data terminal readable without killing an officer's night vision on dark-hour patrol passes.
Night patrolTerminal + siren controls
Field equipment
Officer Loadout
Every piece of equipment an officer carries exists to document, communicate, or de-escalate. Tap a marker to see what it does.
On every officer
- safeT PTT radio with shoulder mic
- Axon Body 4 body-worn camera
- Load-bearing vest with agency patches
- Taser (less-lethal) for de-escalation
- Duty flashlight
- Restraints and defensive tools
- Name tape, badge & company ID
safeT PTT radio & shoulder mic
safeT Mobile handset on our own push-to-talk network — a direct voice link to 24/7 dispatch. Every transmission is recorded and auto-transcribed, and officers call in arrivals, incidents, and backup without taking eyes off the scene.
Name patch & company ID
Name tape plus the agency badge and shoulder patch — every officer is identifiable on sight, consistent with California BSIS uniform standards for licensed patrol.
Axon body camera
Chest-mounted Axon Body 4. Turned on for enforcement actions, citations, tows, and incident response — footage is stored with chain-of-custody protocols.
Load-bearing vest
Distributes the weight of radio, camera, and documentation gear across the shoulders so officers stay effective through long patrol shifts.
Taser (less-lethal)
A high-visibility, less-lethal option carried for de-escalation. Its presence alone often defuses a situation — used only when a threat would otherwise justify force.
Duty belt & restraints
Flashlight, restraints, and defensive tools. California law limits security officers to citizen's-arrest authority (Penal Code §837) — equipment matches that legal reality.
Field equipment
Anatomy of a Patrol Unit
The marked Ford patrol fleet outside our Orange headquarters. Each unit is built for visible deterrence and documented patrol.
Headquarters — Orange, CA
Our dispatch and operations base at 1586 N Batavia St in Orange. Central Orange County location keeps response routes short across our coverage area.
Amber lightbar
Roof lighting makes the unit unmistakable at night — visible deterrence on patrol. Marked private patrol vehicles follow BSIS/DMV rules, not police red/blue.
Spotlights
Hood-mounted spot lamps for checking dark corners, carports, and building perimeters during night patrol passes.
Branded livery & unit number
Agency markings on every door and a unit number on the hood — residents and dispatch can identify exactly which vehicle and officer made the visit.
Push bumper
Heavy-duty front-end protection for tight lots, gate approaches, and the close-quarters maneuvering that property patrol demands.
In every unit
- Amber lightbar and hood spotlights
- Branded livery with a numbered unit ID
- Push bumper for tight-lot maneuvering
- Getac MDT running in-car CAD
- Fire extinguisher
- First aid kit
Anatomy of a Patrol Visit
Every patrol visit follows the same documented sequence. No skipped properties, no fabricated reports, no "we drove through" hand-waves.
Anatomy of a Patrol Visit
Every patrol visit follows the same documented sequence. No skipped properties, no fabricated reports, no "we drove through" hand-waves.
Anatomy of a Patrol Visit
Every patrol visit follows the same documented sequence. No skipped properties, no fabricated reports, no "we drove through" hand-waves.
Arrival
1/5Time-Stamped Arrival
10-8 Systems CAD time-stamps the officer's arrival automatically and opens the visit record. Dispatch sees it live.
Vehicle sweep
2/5Property Perimeter Drive
Marked vehicle conducts visible drive-through of common areas, parking lots, and access points.
Foot patrol
3/5On-Foot Inspection
Officer dismounts to inspect amenities, hallways, gates, and any flagged trouble areas.
Documentation
4/5Conditions Logged
Maintenance issues, parking violations, suspicious activity — everything time-stamped with photos.
Departure
5/5Visit Report Filed
Daily Activity Report submitted to your client portal before the officer leaves the property. Board sees it in real time.
Documentation Policy
We document because documentation protects everyone — clients, residents, officers, and the agency itself.
What we record:
- Every patrol visit (time-stamped log entry, photos as warranted)
- Every citation, warning, and tow (with photographic evidence)
- Every officer-civilian interaction during enforcement (body camera)
- Every incident reported by a resident or witnessed by an officer
Retention: Body camera footage and CAD records are retained per our internal policy and applicable California law. Specific retention periods available on request.
Access: Clients can request relevant footage and records for any incident on their property. Footage is released to law enforcement under valid legal process.
Privacy: We do not record or share footage outside the scope of patrol operations. Officers turn cameras on for enforcement, incident response, and any situation that may later be reviewed — not for casual property monitoring.
What This Means for Clients
You're not paying for body cameras as a luxury feature. You're paying for them because:
- A disputed tow with photo evidence resolves in a phone call instead of a lawsuit
- An insurance claim with body camera footage moves faster and costs less
- A board member asking “what really happened” gets an answer, not speculation
- An officer who knows their work is recorded behaves with more discipline — which means fewer incidents
The same logic applies to every other piece of the stack. None of it is impressive technology for technology's sake. All of it is operational discipline made visible.
Frequently Asked Questions
Where it all lands
Every Visit Ends in Your Portal
Dispatch logs it, officers document it, and the portal is where you see it — password-protected, scoped to your properties.
- Patrol night logs and Daily Activity Reports for every property
- Patrol-compliance grades with completed checklist tasks
- Citation and tow history searchable by plate, vehicle, or date
- Incident reports — administrator-reviewed, with photo evidence
- Permits, guest safelisting, and a resident portal
Photo logged · time-stamped
In your portal · within minutes
Want to see what proactive, documented patrol looks like at your property?
Free consultation. Real evidence, real reports, real partnership.