Is the client portal included with service?

Yes — portal access is included for active Sunset Safety Agency clients. There is no separate software fee or per-seat charge for your designated contacts.

What shows up in the portal?

Patrol night logs with times and completed checklist tasks, daily activity reports, patrol-compliance grades per property, parking citations and tow records with photos, permits, incident reports, 10-8 calls for service, post orders, and your account records — all scoped to your properties.

How current is the information?

Officers log shifts, citations, and lookups in the portal during the patrol itself, and our dispatch center operates 24/7. Activity publishes as it is completed — incident reports are reviewed by an administrator first — never batched at the end of the month.

Can my whole board get access?

Yes. Tell us who needs a login — board members, community managers, portfolio contacts — and we set up individual accounts for each of them at onboarding.

Can we use portal reports in disputes or insurance claims?

That is what they are built for. Time-stamped photos and digital activity logs document exactly what officers found and when. You can also request related records — including body-camera footage where applicable — for any incident on your property.

I'm a resident at a patrolled property — is this my portal?

No — the client portal is for property managers, HOA boards, and portfolio contacts. Residents use the resident portal for parking permits and guest registration. Our portal page lists every login option.

SSA Portal — included with service

See every patrol.Prove every visit.

Every patrol shift at your property is logged in the SSA Portal — patrol night logs with completed checklists, time-stamped photos, citations, permits, and reviewed incident reports — with 10-8 Systems CAD calls for service alongside, ready for your next board meeting.

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Officer or resident? Find your login

Sunset Safety Agency — Client Portal

Dashboard

Your whole portfolio, at a glance.

A guided look at the client portal. Sample data shown.

Time-stampedphoto evidence

Digitalactivity logs

24/7dispatch · safeT PTT + 10-8 CAD

PPO #121577licensed & insured

Axon Body 4on every officer

Board-readyvisit & incident reports

What clients see

Your property's paper trail, always current

Everything an officer documents at your property rolls up into one private account — organized, time-stamped, and ready to forward.

Officer's flashlight beam lighting up graffiti tags on an apartment wall during a night patrol

Time-stamped photo evidence

Officers photograph what they find — open gates, vehicles without permits, vandalism, dumped items — and every image lands in your portal with the exact time it was taken.

Digital activity logs

Every gate check, parking sweep, and foot patrol is logged in the SSA Portal the moment it happens — patrol times, checklist tasks, and photos, not a recollection typed up the next day.

Visit & incident reports

Board-ready patrol visit reports and incident write-ups, with photos attached and an officer of record on every entry.

Citations & tow records

Courtesy notices, citations, and tow documentation with photographic evidence — the paper trail that ends parking disputes.

From patrol to portal

How a patrol becomes proof

No clipboards, no end-of-week write-ups. Documentation happens during the patrol, flows through our 24/7 dispatch center, and lands in your account.

Our 24/7 real-time information center — every patrol log and open call is monitored by a live dispatcher.

1

Officer on site

A marked unit arrives, calls it in over our safeT PTT radio network, and the shift entry opens in the SSA Portal — calls for service run through 10-8 Systems CAD alongside.

2

Documented in the moment

Time-stamped photos, patrol times, and checklist tasks attach to the entry on the spot, while our 24/7 dispatch center monitors every open call and log.

3

Reviewed and filed

The shift closes with an officer of record and any courtesy notices, citations, or incidents that came out of it — incident reports get an administrator review before release.

4

Published to your portal

Night logs, activity reports, compliance grades, citations, and incident reports appear under your account — ready for the next board meeting.

Portal screens

A look inside the portal

Captured from the live portal with demo data — the screens clients use most, from nightly patrol proof to parking enforcement records.

SSA Portal client overview with patrol compliance grades and open incidents — Client overviewIncidents, calls for service, patrol-compliance grades, and night-log samples for your properties — one read-only command view.

SSA Portal daily activity report with shift entries and export to CSV or PDF — Daily activity (DAR) reportRun, export, and schedule reports — every shift with patrol times, tasks, and the officer of record.

SSA Portal patrol night log listing shift entries with patrol times and completed tasks — Patrol night logEvery shift entry with patrol times and the completed checklist — perimeter, pool, garages, lighting.

SSA Portal incident register with incident detail, timeline, and comments — Incident registerNumbered incident reports with severity, timeline, and comments — reviewed by an administrator before they publish to you.

Citations and tows screen listing parking citations with photos and fines — Citations & towsEvery citation and tow on your property — plate, violation, fine, photos, and the officer who issued it.

Post orders screen showing enforcement rules and tow provider details — Post ordersYour property's enforcement rules, tow provider, and access notes — the playbook officers follow.

Parking permits screen listing approved and pending resident permits — Parking permitsResident permits with plate, vehicle, and hang-tag number — pending applications approved and issued in a click.

How it works

Permits, safelisting, alerts & logs — step by step

The everyday flows, shown with real screens: how a guest gets a pass, how a permit gets issued, what lands in your inbox, and how every action stays auditable.

Visitors register themselves in under a minute — no app, no login. The pass is live on officers' plate lookups the moment it's confirmed.

1

Guest fills the form

From the posted QR code or link: plate, unit, and — where the community requires it — the resident's passcode.

Guest safelist form filled out with plate, vehicle, unit, and resident passcode

2

Pass confirmed instantly

Time-boxed until morning, tied to the plate. Screenshot optional — nothing needs to go on the dash.

Pass confirmed screen showing plate, vehicle, and valid-until time

3

Officers see it live

Every plate lookup on patrol checks passes, permits, and the blocked list in one query — logged with a time stamp.

Officer plate lookup showing pass, permit, and blocked-plate checks

Longer visits go through extended safelist requests — approved by the board from an email, no login required.

Real screens from the SSA Portal, captured with demonstration data.

SSA Portal for iPhone

The Same Portal, in Every Pocket

Our iOS app puts the SSA Portal on the phone — four role apps in one: Officer field tools, Admin command view, Manager & Board oversight, and a Resident app for permits and guests.

9:41

Good evening

Marcus · Officer

Sunset Safety Agency Portal

Field operations

Shift status

On shift

Sunset Ridge Community

Clocked in at 9:02 PM

Clock out

QUICK ACTIONS

Customize

PlateRouteLogIncidents

HomePlateRouteLogMore

SSA Portal iOS · Officer home with shift clock and quick actions (simulated rendering)

9:41

Plate lookup

7XYZ889

Look up

ACTIVE PASS

7XYZ889

Property Sunset Ridge Community

Unit 104

Vehicle Black Honda Civic

Expires Tomorrow · 8:00 AM

Full historyBlock this plate

8KTR4215RWT9039AWJ307

HomePlateRouteLogMore

SSA Portal iOS · Plate lookup with camera scan and live pass result (simulated rendering)

Camera plate scan

Frame the plate and the app reads it — on-device OCR fills the lookup, with manual entry as backup.

Works offline

Incident reports and shift-log entries queue on the device and sync automatically when coverage returns.

Citations that print

Issue e-citations with photo evidence, then print the notice over AirPrint or a 4-inch thermal printer.

Push, MFA & geofence

Push notifications, two-factor sign-in, keychain-secured sessions — and reports flagged if filed outside the property geofence.

Built for iPhone and rolling out through TestFlight to Sunset staff and clients. Screens are simulated renderings of the app's interface.

Access & security

Private by default

The portal is a client record, not a public feed. Access is simple for the people who need it — and closed to everyone else.

Password-protected

Every client gets their own login to a private, password-protected portal. No public links, no shared accounts.

Scoped to your property

You see your properties and nothing else — reports, photos, citations, and account records for the communities you manage.

Set up for you

We provision access for the contacts you designate at onboarding — board members, community managers, portfolio managers — and update it when roles change.

Questions

Client portal questions, answered

Looking for a different login? See every portal login — clients, officers, and residents each have their own.

Patrol coverage that shows its work

Marked vehicle patrol, standing posts, and parking enforcement — with the documentation to prove it. Portal access included.

Request a QuotePortal logins

Prefer to talk? (949) 299-2447 — dispatch answers 24/7.