Is the client portal included with service?

Yes — portal access is included for active Sunset Safety Agency clients. There is no separate software fee or per-seat charge for your designated contacts.

What shows up in the portal?

Patrol activity logs with time-stamped entries, visit reports with photo documentation, parking citations and tow records, incident reports, and your account records — all scoped to your property.

How current is the information?

Officers log activity through 10-8 Systems CAD during the patrol itself, and our dispatch center operates 24/7. Entries and reports publish to your portal as they are completed and reviewed — not batched at the end of the month.

Can my whole board get access?

Yes. Tell us who needs a login — board members, community managers, portfolio contacts — and we set up individual accounts for each of them at onboarding.

Can we use portal reports in disputes or insurance claims?

That is what they are built for. Time-stamped photos and digital activity logs document exactly what officers found and when. You can also request related records — including body-camera footage where applicable — for any incident on your property.

I'm a resident at a patrolled property — is this my portal?

No — the client portal is for property managers, HOA boards, and portfolio contacts. Residents use the resident portal for parking permits and guest registration. Our portal page lists every login option.

Client portal — included with service

See every patrol.Prove every visit.

Every patrol visit at your property is logged through 10-8 Systems CAD and published to your private client portal — time-stamped photos, digital activity logs, citations, and incident reports, ready for your next board meeting.

Get a Patrol QuoteClient login

Officer or resident? Find your login

Sunset Safety Agency — Client PortalSample data

Client Portal

Sunset Ridge HOA

Activity log

Last 24 hours6 entries

Visit report filed — 6 photos attached
41-minute patrol visit logged and published to the portal
Sgt. A. WhitfieldReportphoto
1:34 AM
Graffiti documented — north wall
Time-stamped photos logged; maintenance work order recommended
Ofc. M. ReyesFindingphoto
12:58 AM
Foot patrol — pool & clubhouse
Amenity gates latched and secured; area clear
Ofc. M. ReyesFoot patrol
12:15 AM
Unit 12 — gate check OK
Latch secure, no signs of tampering; photo on file
Ofc. M. ReyesGate checkphoto
11:47 PM
Parking sweep — visitor lot
Courtesy notice issued: no permit displayed, stall 12
Cpl. D. TranParkingphoto
11:12 PM
Vehicle check — unoccupied sedan
Inspected and cleared; noted for follow-up next pass
Cpl. D. TranVehicle checkphoto
10:36 PM

Every entry is time-stamped through 10-8 Systems CAD.

Interactive demo with sample data — digital activity logs and time-stamped photos, exactly how clients see them.

Time-stampedphoto evidence

Digitalactivity logs

24/7dispatch on 10-8 Systems CAD

PPO #121577licensed & insured

Axon Body 4on every officer

Board-readyvisit & incident reports

What clients see

Your property's paper trail, always current

Everything an officer documents at your property rolls up into one private account — organized, time-stamped, and ready to forward.

Officer's flashlight beam lighting up graffiti tags on an apartment wall during a night patrol

Time-stamped photo evidence

Officers photograph what they find — open gates, vehicles without permits, vandalism, dumped items — and every image lands in your portal with the exact time it was taken.

Digital activity logs

Every gate check, parking sweep, and foot patrol is logged through 10-8 Systems CAD the moment it happens — not typed up from memory the next day.

Visit & incident reports

Board-ready patrol visit reports and incident write-ups, with photos attached and an officer of record on every entry.

Citations & tow records

Courtesy notices, citations, and tow documentation with photographic evidence — the paper trail that ends parking disputes.

From patrol to portal

How a patrol becomes proof

No clipboards, no end-of-week write-ups. Documentation happens during the patrol, flows through our 24/7 dispatch center, and lands in your account.

Our 24/7 real-time information center — every patrol log and open call is monitored by a live dispatcher.

1

Officer on site

A marked unit arrives and the visit opens as a live entry in 10-8 Systems CAD — the same dispatch platform used by public-safety agencies.

2

Documented in the moment

Time-stamped photos and notes attach to the entry on the spot, while our 24/7 dispatch center monitors every open call and log.

3

Reviewed and filed

The visit closes with an officer of record, a photo count, and any courtesy notices, citations, or incidents that came out of it.

4

Published to your portal

Activity logs, visit reports, citations, and incident reports appear under your account — ready for the next board meeting.

Portal screens

A look inside the portal

The four screens clients use most. As real portal screenshots are exported, they replace these frames automatically.

Client portal dashboard overview screen — Dashboard overviewYour properties, recent activity, and open items at a glance.

Patrol visit report screen with time-stamped photos — Patrol visit reportTime-stamped photos and officer notes for a single visit.

Activity log screen listing time-stamped patrol entries — Activity logEvery gate check, sweep, and foot patrol as it was logged.

Incident report detail screen with photo documentation — Incident report detailIncident write-ups with photo evidence and an officer of record.

Access & security

Private by default

The portal is a client record, not a public feed. Access is simple for the people who need it — and closed to everyone else.

Password-protected

Every client gets their own login to a private, password-protected portal. No public links, no shared accounts.

Scoped to your property

You see your properties and nothing else — reports, photos, citations, and account records for the communities you manage.

Set up for you

We provision access for the contacts you designate at onboarding — board members, community managers, portfolio managers — and update it when roles change.

Questions

Client portal questions, answered

Looking for a different login? See every portal login — clients, officers, and residents each have their own.

Patrol coverage that shows its work

Marked vehicle patrol, standing posts, and parking enforcement — with the documentation to prove it. Portal access included.

Request a QuotePortal logins

Prefer to talk? (949) 299-2447 — dispatch answers 24/7.