Contact
Get in Touch
Whether you're requesting a quote, asking a question, or reporting an incident at a property we serve — here's how to reach us, and what to expect when you do.
Quick Contact Options
Call dispatch, email operations, or request a quote — pick the channel that matches urgency.
Visit
You want to meet at our office
1586 N Batavia St, Orange, CA 92867
Quick quote path
Tell us what you need — we'll pre-fill your quote
Select your interest and urgency below. The full quote form opens with your choices already filled in — guided matching, not automated AI.
Reach Us by Email
General inquiries: info@sunsetsafetyagency.com
Dispatch and operations: dispatch@sunsetsafetyagency.com
Billing questions: billing@sunsetsafetyagency.com
Founder direct: egauvreau@sunsetsafetyagency.com
Email response time during business hours is typically under 2 hours. After-hours emails are reviewed the next morning — use the phone line for anything urgent.
Visit Our Office
Sunset Public Safety Inc.
1586 N Batavia St
Orange, CA 92867
Office hours: Monday – Friday, 9:00 AM – 5:00 PM
Evenings or weekends: by appointment — call ahead.
24/7 Dispatch
Patrol operations don't keep business hours, and neither does our dispatch line.
24/7 dispatch: (949) 299-2447
Use this for:
- Incident reports at a property under patrol contract
- Calls for service between scheduled patrol visits
- After-hours coordination
For immediate danger or active crime, call 911 first, then notify our dispatch.
What Happens After You Contact Us
Quote request submitted
We review your property details and reach out within one business day (often sooner) to schedule a free consultation.
General email
A team member responds within two business hours on business days. After-hours messages are answered the next morning.
Active client incident
Dispatch handles it immediately. Follow-up documentation appears in your client portal within 24 hours.
Service Area
Sunset Safety Agency provides patrol services throughout Orange County and Los Angeles County. Headquarters in Orange means fastest response in OC; we also actively serve LA County areas including Long Beach and Signal Hill.
Ready to talk about your property?
Free consultation. No obligation. Same-week starts available.