Same day
1/5You Reach Out
Submit a quote request, call dispatch, or email us. A real person responds within hours — not days.
Built for Property Management Portfolios
One Master Service Agreement, property-specific addendums, portfolio-tier pricing, and the invoicing workflow your accounting team already uses. We work with property managers from single buildings to 40-property portfolios.
What Portfolio Managers Need from a Security Vendor
When you're running multiple properties, the friction points aren't usually the patrol service itself. They're everything around it:
- Contract administration — every property requiring its own contract, signature cycle, and renewal calendar
- COI delivery — needing a certificate of insurance on the new property by Friday, getting it three weeks later
- Invoicing workflow — vendors who can't process payment through AvidPay, AvidXchange, or your accounting platform
- Standardized reporting — different vendors using different report formats across the portfolio
- Single point of escalation — calling a different number for every property when something goes wrong
- Pricing consistency — getting quoted different rates by the same vendor depending on which property manager negotiated
We've built our operation around solving these exactly.
Example scenario · Regional property manager
Property manager needs portfolio-wide patrol
- The problem
- Five Orange County communities need consistent patrol intervals and centralized reporting for ownership.
- Recommended
- Vehicle Patrol (portfolio program)
- Expected outcome
- One vendor relationship, unified reporting, and faster incident escalation to regional staff.
How Sunset Works with Property Managers
1
Master Service Agreement + Addendum structure
Sign one MSA covering payment terms, liability, insurance, and termination. Add properties under signed addendums — each addendum covers that property's address, services, schedule, and rates. Adding the 11th property doesn't require a new contract negotiation; it's an addendum.
2
Adobe Sign for everything
New addendums, scope changes, renewals — all handled in Adobe Sign. No printing, no scanning, no faxing.
3
Portfolio rate tier
Property managers running multiple properties get our portfolio rate sheet — lower per-hour officer rates, lower per-visit patrol rates, lower standby and call-out rates. Volume earns the price break.
4
AvidPay and AvidXchange invoicing
We invoice through both platforms. Your AP team processes our invoices the same way they process any other vendor's.
5
COI delivery on day one
We issue certificates of insurance immediately on addendum signing. Additional insured language available. Renewal COIs sent before expiration without your team needing to chase.
6
Standardized Daily Activity Reports
Across every property in the portfolio. Same format, same fields, same client portal — so your team isn't translating between vendors when reviewing incidents.
7
One escalation contact
When something happens on any property in your portfolio, you call one number. We route from there.
- Vehicle Patrol — Most common portfolio service. Configured per-property based on size and risk profile.
- On-Site Officer — For properties where mobile patrol isn't enough.
- Parking Enforcement — Free across the portfolio with any patrol or on-site contract.
- Permit Management — Standardized resident permits across multiple buildings.
From First Contact to Boots on the Ground
Most of our clients are on active patrol within one week of their first call. Here's exactly how it happens.
Most of our clients are on active patrol within one week of their first call. Here's exactly how it happens.
Within 24 hours
2/5Free Consultation
A 15 to 30 minute conversation about your property's needs. We listen first, then recommend.
Within 48 hours
3/5Custom Proposal
A written proposal tailored to your property — services, schedule, pricing, and start date.
Within 72 hours
4/5Contract Signed
Master Service Agreement executed via Adobe Sign. Post orders developed collaboratively.
Same week
5/5Boots on the Ground
First patrol shift begins. Every visit GPS-stamped and documented in your client portal.
How Pricing Works for Portfolios
Property managers automatically qualify for our portfolio rate tier, which is meaningfully lower than our standard rate sheet across every line item — officers, patrol visits, standby, calls. The break-even point for portfolio pricing is typically around 3 properties or 200+ patrol visits per week.
For larger portfolios, we structure custom rates as part of the MSA. The MSA stays the same; rates are referenced in each property's addendum.
Get Portfolio PricingWhat a Property Manager Says
Asapropertymanagerfindingtherightfitforafterhourspatrolcanbeverytricky.EvanfromSunsetSafetywasresponsive,professional,andmadethetransitioneasyforourportfolio.
Candice, Property Manager
Sunset Safety Agency client
Frequently Asked Questions
Run your portfolio with one vendor, one contract, one invoice workflow.
Portfolio pricing. MSA + Addendum structure. COIs on day one.