The call
1/4Dispatch answers, 24/7
A resident, manager, or alarm reaches our staffed dispatch center. The dispatcher opens an incident in 10-8 Systems CAD — the same record that feeds every chart on this page.
Transparency · Live from dispatch
The calls we actually respond to
Every dispatch flows through our live 10-8 Systems CAD. Here's an honest, aggregated look at what our officers handle across Orange County — by type, by month, and by time of day.
Calls responded
8,141
Average response time
8.7 min
Top category · Patrol & Proactive Stops
34%
Busiest 3-hour window
10 PM–1 AM
2,744Patrol & Proactive Stops
1,641Parking & Traffic
1,448Trespassing
1,032Suspicious Activity
430Disturbances & Noise
392Administrative & Posts
215Property Crime
106Welfare, Medical & Fire
65Alarms & Open Doors
41Other Incidents
27Serious Incidents
By type
What our officers handle
Calls for service grouped into categories. Proactive patrol and parking enforcement lead the way — the visible deterrence clients pay for.
2,744
Patrol & Proactive Stops
33.7% of calls
1,641
Parking & Traffic
20.2% of calls
1,448
Trespassing
17.8% of calls
1,032
Suspicious Activity
12.7% of calls
Share of calls by category
All time· smallest categories folded into “Other”
8,141
Calls for service
Patrol & Proactive StopsParking & TrafficTrespassingSuspicious ActivityDisturbances & NoiseOther
Call types, ranked by volume
The gold bar is our single biggest category — hover any bar for detail.
Patrol & Proactive Stops
2,744
Parking & Traffic
1,641
Trespassing
1,448
Suspicious Activity
1,032
Disturbances & Noise
430
Administrative & Posts
392
Other
454
Over time
Consistent month after month
Calls for service per month — steady, year-round coverage that grows with our client base.
Calls per month
All time · 2022–2026
Our 24/7 real-time information center — every number on this page started as a call answered here and logged in 10-8 Systems CAD.
By time of day
Busiest when it matters most
Calls by hour (Pacific time). Activity peaks through the evening and overnight — exactly when most security gaps appear.
Calls by hour of day
Peak: 10 PM – 1 AMActivity by hour of day. Peak window is 10 PM with 838 calls.
Closed calls by agency-local hour · All time
70% of all calls come in between 6 PM and 6 AM — the hours most properties are otherwise unwatched.
0.0min
Avg response
Average dispatch-to-on-scene time on a 0–15 minute scale, measured across 4,133 timed calls.
10-8 Systems CAD
The system behind the stats
Every call on this page moves through 10-8 Systems CAD — from the dispatch radio stack to the terminal mounted in each patrol unit.
Every data point above is a real dispatch record. Here's the paper trail behind each one.
How a call becomes a report
Every data point above is a real dispatch record. Here's the paper trail behind each one.
How a call becomes a report
Every data point above is a real dispatch record. Here's the paper trail behind each one.
The assignment
2/4A patrol unit takes the call
Dispatch assigns an available marked unit. The call details land on the officer's in-car terminal, and the officer acknowledges and heads to the property.
On scene
3/4Handled and documented
The officer resolves the call with an Axon Body 4 camera on their vest and captures time-stamped photos of what they found and what they did about it.
The record
4/4Logged in your client portal
Disposition, notes, and photos become a digital activity log entry your team can review in the client portal — and one more closed call in these statistics.
Methodology: figures are aggregated from 8,141 closed calls · All time · updated Jun 27, 2026 · source: live 10-8 Systems CAD. Every visit behind these numbers is documented with time-stamped photos and digital activity logs in the client portal. Figures contain no personal information.